Privacy Policy
At UG Overseas Education, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or website.
Last updated: January 20, 2026
1. Information We Collect
We collect information that you provide directly to us when you:
- Fill out our assessment or contact forms.
- Communicate with our counselors via WhatsApp or email.
- Register for workshops or webinars.
This information may include your name, contact details, academic history, and study preferences.
2. How We Use Your Information
We use the information we collect to:
- Provide personalized education counseling and application assistance.
- Send you updates about university requirements and visa regulations.
- Improve our website and services based on user feedback.
- Comply with legal and regulatory requirements.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (like Google Analytics 4) to analyze site traffic and understand user behavior.
Cookie Types We Use:
Essential for the website to function properly. These cannot be disabled.
Help us understand how visitors interact with the website, allowing us to improve user experience.
Used to track visitors across websites to display relevant advertisements.
You can manage your cookie preferences at any time through our cookie consent banner.
4. Data Security
We implement robust security measures to protect your personal data. However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have rights under the PDPA (Malaysia) or other regulations to access, correct, or delete your personal data. To exercise these rights, please contact us at contact@ugoverseas.com.
6. Third-Party Links
Our website may contain links to university websites or other third-party services. We are not responsible for their privacy practices.
7. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at:
UG Education Services Sdn Bhd
contact@ugoverseas.com